# CONNECTION_PROVIDER_NOT_SUPPORTED

This provider cannot be connected.

<Callout type="info">
**Category:** [Connections](/errors/category/connection)
</Callout>

| | |
|---|---|
| HTTP status | `422` Unprocessable Content |
| Retry | After fixing the cause |

## When it happens

BeeL. does not connect that `provider`.

## How to fix it

Use a provider from the catalog in the Connections guide.

## Retry

Not as is: the same request fails the same way. Fix the cause described above, then send the request again, under a new `Idempotency-Key` if the body changed.

## Returned by

The operations where this code is most likely. The list is not exhaustive.

- [`POST /v1/companies/{company_id}/connections`](/connections/createCompanyConnection)

## Example response

When this error occurs, the API answers `422` Unprocessable Content with a JSON body of this shape:

```json
{
  "type": "https://docs.beel.es/errors/CONNECTION_PROVIDER_NOT_SUPPORTED",
  "title": "CONNECTION_PROVIDER_NOT_SUPPORTED",
  "detail": "This provider cannot be connected.",
  "instance": "/v1/<resource>",
  "errors": [],
  "success": false,
  "error": {
    "code": "CONNECTION_PROVIDER_NOT_SUPPORTED",
    "message": "This provider cannot be connected.",
    "details": {}
  },
  "meta": {
    "timestamp": "2026-05-21T10:00:00Z",
    "request_id": "4bf92f3577b34da6a3ce929d0e0e4736"
  }
}
```

The `type` URI is stable and always resolves to this page.

## Message

<Tabs items={["English", "Spanish", "Catalan"]}>
  <Tab value="English">{"This provider cannot be connected."}</Tab>
  <Tab value="Spanish">{"Este proveedor no se puede conectar."}</Tab>
  <Tab value="Catalan">{"Aquest proveïdor no es pot connectar."}</Tab>
</Tabs>

Send the request with `Accept-Language: <es|en|ca>` to receive the message in your preferred language.

## Other errors in this category

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="COMPANY_CONNECTION_NOT_FOUND" description="Connection not found." href="/errors/COMPANY_CONNECTION_NOT_FOUND" />
  <Card title="CONNECTION_CAPABILITY_NOT_SUPPORTED" description="The provider does not support one of the requested capabilities." href="/errors/CONNECTION_CAPABILITY_NOT_SUPPORTED" />
  <Card title="CONNECTION_DUPLICATE" description="The company already has a connection with this provider." href="/errors/CONNECTION_DUPLICATE" />
  <Card title="CONNECTION_REPLY_TO_REQUIRED" description="Set the email of the company before connecting the reply capture by email." href="/errors/CONNECTION_REPLY_TO_REQUIRED" />
</div>

## Keep exploring

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="All Connections errors" description="Every code in this category in one table." href="/errors/category/connection" />
  <Card title="Error reference home" description="Browse every category or jump to the handling guide." href="/errors" />
</div>

---

Full OpenAPI spec: https://docs.beel.es/api/openapi