# CONTACT_SALES_REQUIRED

To add more than one NIF, talk to us: we will prepare a per-NIF price for you.

<Callout type="info">
**Category:** [Subscriptions](/errors/category/subscription)
</Callout>

| | |
|---|---|
| HTTP status | `403` Forbidden |
| Retry | After fixing the cause |

## When it happens

The account is on the API plan, billed per NIF, with no price agreed with sales, which covers one NIF self-service. `error.details.reason` says which rule applied: `SECOND_NIF` when the request would add a second company, in `TEST` or `PROD`, to an account with exactly one; `LIVE_WITH_MULTIPLE_NIFS` when it switches a NIF on in Live and the account has two or more active companies. Nothing was created or switched on, and no checkout is opened.

## How to fix it

Not a hard error: send the account holder to `error.details.salesUrl` to agree a per-NIF price. Once sales sets it up, the same request goes through.

## Retry

Not as is: the same request fails the same way. Fix the cause described above, then send the request again, under a new `Idempotency-Key` if the body changed.

## Returned by

The operations where this code is most likely. The list is not exhaustive.

- [`POST /v1/accounts/{account_id}/companies`](/companies/createCompany)
- [`POST /v1/companies/{company_id}/activations`](/companies/activateCompanyById)

## Example response

When this error occurs, the API answers `403` Forbidden with a JSON body of this shape:

```json
{
  "type": "https://docs.beel.es/errors/CONTACT_SALES_REQUIRED",
  "title": "CONTACT_SALES_REQUIRED",
  "detail": "To add more than one NIF, talk to us: we will prepare a per-NIF price for you.",
  "instance": "/v1/<resource>",
  "errors": [],
  "success": false,
  "error": {
    "code": "CONTACT_SALES_REQUIRED",
    "message": "To add more than one NIF, talk to us: we will prepare a per-NIF price for you.",
    "details": {}
  },
  "meta": {
    "timestamp": "2026-05-21T10:00:00Z",
    "request_id": "4bf92f3577b34da6a3ce929d0e0e4736"
  }
}
```

The `type` URI is stable and always resolves to this page.

## Message

<Tabs items={["English", "Spanish", "Catalan"]}>
  <Tab value="English">{"To add more than one NIF, talk to us: we will prepare a per-NIF price for you."}</Tab>
  <Tab value="Spanish">{"Para dar de alta más de un NIF, habla con nosotros: te preparamos un precio por NIF."}</Tab>
  <Tab value="Catalan">{"Per donar d'alta més d'un NIF, parla amb nosaltres: et preparem un preu per NIF."}</Tab>
</Tabs>

Send the request with `Accept-Language: <es|en|ca>` to receive the message in your preferred language.

## Other errors in this category

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="ANNUAL_PLAN_NOT_AVAILABLE" description="The annual plan is not available for this account. Activate without a billing period to subscribe to the monthly plan." href="/errors/ANNUAL_PLAN_NOT_AVAILABLE" />
  <Card title="BILLING_MANAGED_BY_PROVIDER" description="This account's subscription is managed by your provider; you cannot change it here." href="/errors/BILLING_MANAGED_BY_PROVIDER" />
  <Card title="CHECKOUT_URLS_REQUIRED" description="success_url and cancel_url are required to set up billing" href="/errors/CHECKOUT_URLS_REQUIRED" />
  <Card title="FEATURE_NOT_AVAILABLE" description="The '‹value›' feature is not available in your plan" href="/errors/FEATURE_NOT_AVAILABLE" />
  <Card title="NIF_LIMIT_REACHED" description="You have reached the maximum of ‹value› active NIFs in Live included in your agreement. Contact BeeL to increase it." href="/errors/NIF_LIMIT_REACHED" />
</div>

## Keep exploring

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="All Subscriptions errors" description="Every code in this category in one table." href="/errors/category/subscription" />
  <Card title="Error reference home" description="Browse every category or jump to the handling guide." href="/errors" />
</div>

---

Full OpenAPI spec: https://docs.beel.es/api/openapi