# PROVIDER_NOT_SUPPORTED

Payment provider '‹value›' not supported

<Callout type="info">
**Category:** [Payment integrations](/errors/category/paymentintegration)
</Callout>

| | |
|---|---|
| HTTP status | `422` Unprocessable Content |
| Retry | After fixing the cause |

## When it happens

The `provider` is not one BeeL. connects. Today only `stripe` is supported.

## Retry

Not as is: the same request fails the same way. Fix the cause described above, then send the request again, under a new `Idempotency-Key` if the body changed.

## Example response

When this error occurs, the API answers `422` Unprocessable Content with a JSON body of this shape:

```json
{
  "type": "https://docs.beel.es/errors/PROVIDER_NOT_SUPPORTED",
  "title": "PROVIDER_NOT_SUPPORTED",
  "detail": "Payment provider '‹value›' not supported",
  "instance": "/v1/<resource>",
  "errors": [],
  "success": false,
  "error": {
    "code": "PROVIDER_NOT_SUPPORTED",
    "message": "Payment provider '‹value›' not supported",
    "details": {}
  },
  "meta": {
    "timestamp": "2026-05-21T10:00:00Z",
    "request_id": "4bf92f3577b34da6a3ce929d0e0e4736"
  }
}
```

The `type` URI is stable and always resolves to this page.

## Message

<Tabs items={["English", "Spanish", "Catalan"]}>
  <Tab value="English">{"Payment provider '‹value›' not supported"}</Tab>
  <Tab value="Spanish">{"Proveedor de pago '‹value›' no soportado"}</Tab>
  <Tab value="Catalan">{"Proveïdor de pagament '‹value›' no suportat"}</Tab>
</Tabs>

Send the request with `Accept-Language: <es|en|ca>` to receive the message in your preferred language.

> Placeholders like `‹value›` are filled in at runtime with the actual values of your request.

## Other errors in this category

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="COMPANY_NOT_ACTIVATED_IN_ENVIRONMENT" description="This company is not activated in ‹value› mode. Activate it in that mode before connecting the payment provider: activation is what creates the invoice series and tax configuration that charges need" href="/errors/COMPANY_NOT_ACTIVATED_IN_ENVIRONMENT" />
  <Card title="CONNECTION_NOT_ACTIVE" description="Payment connection is not active" href="/errors/CONNECTION_NOT_ACTIVE" />
  <Card title="CONNECTION_NOT_FOUND" description="Payment connection not found" href="/errors/CONNECTION_NOT_FOUND" />
  <Card title="CONNECTION_SERIE_INACTIVE" description="The selected series is deactivated" href="/errors/CONNECTION_SERIE_INACTIVE" />
  <Card title="CONNECTION_SERIE_NOT_FOUND" description="The selected series does not exist in this company and environment" href="/errors/CONNECTION_SERIE_NOT_FOUND" />
</div>

## Keep exploring

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="All Payment integrations errors" description="Every code in this category in one table." href="/errors/category/paymentintegration" />
  <Card title="Error reference home" description="Browse every category or jump to the handling guide." href="/errors" />
</div>

---

Full OpenAPI spec: https://docs.beel.es/api/openapi