# PROVISIONING_ACCOUNT_NOT_ACCESSIBLE

That account is not managed by your organisation.

<Callout type="info">
**Category:** [Accounts](/errors/category/account)
</Callout>

| | |
|---|---|
| HTTP status | `403` Forbidden or `404` Not Found |
| Retry | No |

## When it happens

The account is not one you provisioned and still manage, which is also the answer when it does not exist. On the usage endpoint, any id other than your own account answers `404`.

## HTTP status

This code can arrive with `403` Forbidden or `404` Not Found, depending on the operation. Branch on `error.code`, not on the status alone.

## Retry

Do not retry. The outcome is final: sending the same request again gets the same answer.

## Example response

When this error occurs, the API returns a JSON response with the following shape:

```json
{
  "type": "https://docs.beel.es/errors/PROVISIONING_ACCOUNT_NOT_ACCESSIBLE",
  "title": "PROVISIONING_ACCOUNT_NOT_ACCESSIBLE",
  "detail": "That account is not managed by your organisation.",
  "instance": "/v1/<resource>",
  "errors": [],
  "success": false,
  "error": {
    "code": "PROVISIONING_ACCOUNT_NOT_ACCESSIBLE",
    "message": "That account is not managed by your organisation.",
    "details": {}
  },
  "meta": {
    "timestamp": "2026-05-21T10:00:00Z",
    "request_id": "4bf92f3577b34da6a3ce929d0e0e4736"
  }
}
```

The `type` URI is stable and always resolves to this page.

## Message

<Tabs items={["English", "Spanish", "Catalan"]}>
  <Tab value="English">{"That account is not managed by your organisation."}</Tab>
  <Tab value="Spanish">{"Esa cuenta no la gestiona tu organización."}</Tab>
  <Tab value="Catalan">{"El teu organisme no gestiona aquest compte."}</Tab>
</Tabs>

Send the request with `Accept-Language: <es|en|ca>` to receive the message in your preferred language.

## Other errors in this category

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="CLAIM_TOKEN_EMAIL_REQUIRED" description="The account has no holder yet: send the email of the person who will claim it." href="/errors/CLAIM_TOKEN_EMAIL_REQUIRED" />
  <Card title="CLAIM_TOKEN_HOLDER_MISMATCH" description="That account already has a holder with a different email. Omit the field to re-issue the link to them." href="/errors/CLAIM_TOKEN_HOLDER_MISMATCH" />
  <Card title="DISPLAY_NAME_BLANK" description="The account name must not be blank." href="/errors/DISPLAY_NAME_BLANK" />
  <Card title="GRANT_ACCESS_LEVEL_INVALID" description="A grant's access level must be VIEW or OPERATE. To remove access to a company, omit it from the set." href="/errors/GRANT_ACCESS_LEVEL_INVALID" />
  <Card title="GRANT_COMPANY_NOT_IN_ACCOUNT" description="One of the specified companies does not belong to this account." href="/errors/GRANT_COMPANY_NOT_IN_ACCOUNT" />
</div>

## Keep exploring

<div className="grid grid-cols-2 gap-3 not-prose">
  <Card title="All Accounts errors" description="Every code in this category in one table." href="/errors/category/account" />
  <Card title="Error reference home" description="Browse every category or jump to the handling guide." href="/errors" />
</div>

---

Full OpenAPI spec: https://docs.beel.es/api/openapi